Return And Exchange Policy

  • We do not cover your shipping cost back to us.
  • Items returned will only be considered for exchange or refund if not damaged or used, otherwise stated will be returned back to the buyer.
  • We are happy to accept any return within 5 days of receipts by you and follow the instruction on the return sheet sent to you after making request via return@beccaorganiccare.com.
  • If you misplace the return sheet kindly contact us on: return@beccaorganiccare.com
  • Kindly indicate if you will like a refund or an exchange. if exchange kindly indicate what item, you will like to change with.
  • Kindly note that refunds are made/ given via GENERATED CODE and not CASH.
  • Kindly note any items bought at the store cannot be change online.
  • Exchange are shipped for free if it meet all requirement, otherwise stated will be funded by the customer.
  • All exchange is based on stock available.
  • You are allowed to return if the product is in a bad condition or a wrong product was sent.
  • If exchange is lesser than the original product price refund of difference will be given via generated code of exact value which can only be used online to make purchase.
  • Please let us know you have made the new exchange/ purchase via return@beccaorganiccare.com
  • Refund takes 2-5 working days.
  • We do not cover shipping for items originally tagged as free shipping that is now been returned.
  • Sales item can only be refund or return at the same price of sales.
  • Late return will not be accepted.

 

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